Our mission is to offer our customers industry-leading Web hosting services and tools, coupled with superior customer support. We arm our customers with the online capabilities of large corporations without burdensome infrastructure - at an affordable price.
Our goal is to provide you with innovative web hosting services and online tools to broaden your customer reach and grow your business.
Because our facilities are serving thousands of customers worldwide and facilitating millions of dollars in e-commerce transactions every day, we have developed the expertise needed to help you create and maintain a web site customized to your individual needs. Our wide range of plans and options enables us to partner with you from the time you start out through every stage of your business' growth.
Our top-notch development team is continuously upgrading our systems with the latest technology, creating new tools and features to make your web presence as easily maintained and reliable as possible. Our state-of-the-art operations hub is equipped with systems to maximize reliability and security, and to ensure your site is operational 24 hours a day, 7 days a week, 365 days a year. Our hub includes fully redundant connections to the Internet backbone, T3 and OC3 lines to a redundant climate control system with a backup HVAC system on stand-by, multiple UPSs (Uninterruptible Power Supplies), backup servers and network equipment, as well as a central tape backup system.
While BayStateHost is a technology company, we also realize that good people are critical to the success of any business. We pride ourselves on the skills and professionalism of our associates, and their training and development have been heavily invested in. When you receive customer service from BayStateHost - whether it's via e-mail or on the phone - we want to ensure that you are in contact with the best and brightest in the industry today.